Returns Policy

30 days

From purchase

Free label

On faulty goods

5–7 days

To refund once back

We do accept returns within 30 days of purchase, please email toolshedsheffield@hotmail.co.uk to arrange an exchange or refund.

If your product has a fault we will provide a return label from our chosen courier for the item to be returned to us free of charge.

Refunds will be processed once the product returns to us, this can take 5-7 days from dispatch.

How it works

Ring or email with your order number → we confirm the return and give you the address → post it back or drop it in at the Meadowhall shop → refund to your original payment method within 5–7 days of it reaching us. Prefer to talk it through? Ring 0114 256 9661.

The full policy — postage on unwanted items, and any exclusions — is still to be confirmed by the shop.